On two separate occasions with two different cars, Monroe forgot to secure the lug nuts to at least one tire. The car was driven to the lot and parked, and we were cleared to drive away with a tire ready to fall off. How they don't have a simple checklist is beyond me, but how do they remember to ...
I took a 2009 VW Tiguan with 800 Miles into Monro with a screw in the tread for a simple plug. I noticed the next morning a decent sized gouge in the alloy rim. After confronting the store manager, they deny have "any equipment" that could damage an alloy wheel. I'll never go back ...
I called for an appointment on 3/19/09 and Monro told me to bring the truck in on 3/20/09. When I showed up they didn't even have me on the list but took me anyway and told me they were busy but there was no one in the parking lot. They were to inspect a rattle coming from underneath the drivers ...
When my car broke down out of town, I had the alternator replaced at Mr. Tire - affiliate of Monro and Tread Quarters. I have a Saab, and I know its expensive... But there is mark-up, and then their is highway robbery. They told me it would cost $700 for a new alternator, but I could get a re-fab ...
My family and I have been monroe customers for years, on April 2nd, I had my car inspected there, first I got a call that my car needed tires, which I knew was not true, my tires are in good shape, so I told them I would be over to look at them, ten minutes later I got a call back telling me they ...
The Monro in Indianapolis on Keystone has the worst service in history. I scheduled an appointment for 3pm on Monday and I ask a guy are you sure this is a good time I dont want to wait he said its fine. Thus, when i go there only one guy is working and the other guy is sitting on his ass watch tv. ...