Microsoft Corporation (MSN)
MSNtv2 technicians unhelpful, long phone waits and repeated disconnections
I am a web tv user, and purchased an MSNtv2 unit in June, and for the past 10 weeks my life has been a living "hell" trying to deal with these technicians who don't have a clue what problems we users are facing... And they don't care. I have waited on the phone for up to 40 minutes only ...