Horrible Customer Service. Auto pay does't work. This is the eighth day of my nightmare. Half dozen Customer Service counter folk, half dozen on Customer Service rep, Complaints Corporate. Autopay delete and recreated half dozen time. Phone service is current suspended. Corporate emails, fax's, ...
I purchased a cell phone from the company Metro PCS and when I purchased the cell phone I was given forms to submit for a rebate in the amount of 30.00 dollars. I mailed the rebate and a copy or the receipt for the purchase of the cell phone in a timely manner. I never received my 30.00 dollar gift ...
I have been with MetroPCS since December. I pay my monthly charge early for four phones. On April 1st 2012 I contacted them and explained my sons phone broke and since he is away at college and does not receive good service in Massachusetts he will be changing carriers. I was told to check back ...
1st time I called to check on it they said it was invalid because they received it outside the allowed time frame. I kept all of my records and explained to Santos that I was looking at the rebate form, the receipt, and the delivery receipt from the P.O. And then I said to him "what seems to ...
One more time read the small letters, MetroPCS is a rip off services, they say is not contract, but if you pay a different date, they will charge you previous month even if they cut off the service, Rip off, I will not recommend MetroPCS. Bad experience. I canceled MetroPCS in less than two months. ...
My Pal from Thailand. Made the mistake of getting a MetroPCS phone. Has had this account for years and same number. English is not the first language so I called the so called Cust Service line from my Metro PCS phone. He is the deal. The bill was just paid $50. And the phone quit working saying a ...