Stay away from Mercantila and Zoostores. More than a month after I cancelled an order on a "Maximus fitness power cage", I am still waiting for the refund. They have been giving me the run around and told me, after each call that I would get the refund within 7 to 10 days... To no avail. ...
I purchased a table from this website on 10/6. I get an email giving me a delivery date 2 weeks from the order date. After waiting the 2 weeks, I received no shipping confirmation so I called. They told me the item is on back order and the new shipping date is 2 months away. I told them I wanted a ...
We purchased three Surround Air Multi-Tech XJ-3000C (XJ3000C) Air Purifier, all of which are wonderful products. The issue is that during the order process, the web site (through ZooStores) claimed that you would receive a $25 "refund" per purifier if you purchase it through them. When ...
Horrible company! Theyhave a "sister company" zoostores.com whre a Tennis Cube Ball Machine with oscillation was being advertised for $499. We ordered and paid over the phone-all phone numbers go directly to Mercantila - zoostores seems to be only a name. The rep at first stated it was an ...
This company has refused to contact me after several emails, and calls about a mistake in ordering furnishings. The wrong ottoman was shipped to me, and no one has the decency to even talk to me about the problem. ...
The Worst company we have EVER dealt with. I am a business owner, trying to buy a trampoline for our entertainment company. I regret the day I came across "The Trampoline Superstore" First, they charged us 619.00... THREE times one after the other. Then tried to tell us no they didn't. ...