When I signed up I was told nothing of how PERMANENT their contract would be. First, they get you in with an "introductory massage" at a low rate. They don't ask you to sign up when you come in, they wait until you've finished your massage and then try to bombard you with paper work and ...
I purchased 5 gift-cards at Massage Envy for my loved ones and friends. These were managing a unique that titled the bearer of the gift-card to some massage for $50.00 including suggestion. While my child visited get her massage the Newton MA office informed that that since she'd been there before ...
I bought a Massage Envy Holiday gift-card to get a friend. Right after (within 3 times) I requested to get a reimbursement, and was informed as of this period they had a "no refund plan on giftcards". At virtually no time just before it was I advised of the plan. It wasnot published in ...
When you cancel your membership at Massage Envy, you lose your "pre-paid" massages and will not get a refund for the services you paid for that you did not receive! Horrible customer service and leadership in management! Horrible. ...
On Sunday, December 13, my husband and I received poor customer service from the on duty manager at the Tacoma Massage Envy. On our previous appointment we had requested the desk clerk to not call our home phone for reminders any more as we where planning on purchasing gift certificates for our ...
The clinic admin. Got mad because I wanted to follow the law and I also care about the clients well being. After requesting a client in remission for cancer to obtain a doctors release for the file I was scolded and told it was not my place but hers to decide that so she could get another therapist ...