Massage Envy is not a caring facility. I lost my job in June and they put my membership on hold, be-grudingly. I have had multiple issues with these people before this most recent episode. If you cancel at any time, they take away your $49 massage you just had debited out of your account. I have ...
I was told that there was no long term obligation when I enrolled and that it was month to month. As if that was not enough, I had a heart attack in early 2007 and had bypass surgery. These jerks harrassed me in rehab. I told them what had happened, that I was in rehab, and that I could not have ...
I have worked for ME for the last year, and I must say, it has been 12 months of hell! I started working for 1 Franchisee. He was a jerk, condensending, had no people skills, and was very mean and hateful. After about 3 months of that, i liked the company and the concept so I went to another ...
I purchased and pre-paid for 12 massages. At the time I was told I could use the 12 massages any time I wanted. All was fine for the first 8 massages during the first year. After that, I was told that my remaining 4 massages that I had pre-paid had been deleted from my account because I had not ...
On August 30, My friends and I went to get a massage at the Encino location because we were celebrating my birthday. I was the 1st to finish. When I was checking out I was offered the Membership deal for $59/month, which sound great at the time. The lady was kind enough to walk me through the whole ...
In March I informed Massage Envy that I would not be renewing my one year membership in May. My main concern was that the automatic monthly debits stop in May and how my unused prepaid massages would be handled. I was told that I needed to sign some paperwork that day. I was told that I had prepaid ...