The Marlo Furniture deliverymen did a poor job of ensuring all the items I had purchased were on the truck prior to delivering it to my home. Believe it or not, they forgot all 8 bolts necessary to put the $1700 table I had purchased together. They told me to call customer service and ask for a ...
Marlo furniture is about the most screwed up company I have EVER EVER did business with. I bought a bedroom set there, and every piece came damaged, and the damaged dresser even came with clothes in it, obviously when it was returned by the previous owner they just passed it on over to me, still ...
After a great experience with our sales associate (naturally to make the sale) The service we received or didn't receive was un-beleivable. Delivery dates were missed so were days off work for us, when delivered the items were not set up properly. The sofa and recliner were both broke, a repair ...
After a few months, my $900 chair had a mechanical problem. They sent a serviceman out (2 days late), and he claimed they need to order new parts. This was on 11/11/02, and he claimed the parts would be in in 3 or 4 weeks. After a month with no chair, i tried calling the Marlo customer service ...
In September I bought a bedroom set, and a dining room set totalling over $10,000. Not only they failed to deliver on the agreed upon date, they delivered the wrong bed, and most of the items delivered were damaged. We're still stucked with a damage "China" and bed. As a result, We ...
I ordered a sofa set. After delayed delivery as usual, I come home to find the sofa set stacked in the middle of my living room with factory packing. I spent $1500 for the sofa set and another $100 for the delivery, to come home and start removing all the packing and staples. My wife asked them to ...