Been a frustrated customer for 2 years using the original model. Recently upgraded (??) to the 'plus' model. Spent about a total of 12 hours over 10 days trying to get help. Finally got someone with an iq that registered & solved the problem. God help you if you have a tech. Or billing problem. ...
Two years ago I purchased a MajicJack. The area I relocated to had very limited way to recieve phonelines or internet. So after viewing the majicjjack I assumed that I could save money on hook up fees.in order to enjoy modern things like cable, phone, & internet a satillie for each was needed. ...
I signed up with MJ in 2008. The device never worked properly and, even though I was assured there would be no problems, it was blamed on the fact that I was using it on a Mac. I was also promised the ability to get a Canadian number and that took nearly 2 years to happen. With still no decent ...
I have tried to find out why my MJ (annual cost already paid by credit card) shows that it is expired. It will not allow me to charge on another credit card/use MJ at all. Contacting "customer service" means typing questions to someone who makes the customer wait for an answer (eventhough ...
MJ is advertising that the user can call anywhere in the USA. That is a lie. Several exchanges cannot be called from my MJ phone including 308-235-XXXX, 435-723-XXXX and 541-226-XXXX. I have complained to them for over a year and their so called engineering department will not respond with a fix. ...
I was going to order MagicJack on their 30 day free trial basis. Low and behold, I was billed the full amount, I attempted to get ahold of their customer service office which was timely, they removed it, but it was back the next day. Now they are NOT even anwering their phones. Watch out for the ...