When I purchased Magic Jack I did expect some issues like poor voice quality but now they have decided to charge to phone in for conference calls which is part of my job and now I have ATT and Magic Jack. I would not have purchased had I known about this. What else will they decide to charge for ...
For one all customer service is located overseas apparently, not USA employees at all, it is slow like they are translating the information you type in to them on the "chat line" and then after several minutes they respond in broken English. They do not answer the question, "what ...
My daughter and I both have majic jack and neither her nor my phone rings when a call comes in. If I am sitting on the computer I see it come in and it leaves a notice of missed call, but I have had a lot of compalints from friend and family I never answer the phone.in addition the receiving volume ...
I have just spent over an hour on the phone w/the technical help trying to get my MJ to work again.in the less than on year I've owned it, it has stopped working for whatever reason at least 5 times. I bought the 5-yr plan and see people write that service is just cut off after one year w/no ...
I contracted with Magic Jack 9/13. Mid-August when I tried to make a call I found that Magic Jack had stopped my service. I contacted customer service and they told me that because my contract was ending that I had to renew my contract before I could use my phone. My contract was due to end 9/13 ...
Magic Jack plus shipped me defective, bad product, I tried to register it since july and was not possible. "it says, insert magic jack to make call" Went online to chat with them, spend over 40 hours on the online. Every operator was giving me their own opinion. They are confused, lack ...