What is the proper procedure and compensation when a customer waits for 16mins and 30secs on the phone because a greeter is angry because she didn't understand supposedly my spanish english dialect? ...
To whom it may concern; I called the MG in Providence and received the worse telephone manners ever! I believe the young lady's name is Holly, but she didn't introduce herself as such like normal protocol. I asked to speak to an employee in order to bring a party of 10 to enjoy the new menu and was ...
6 of us went to Macaroni Grill on Saturday, March 10 at City Place in Silver Spring, Md. It took 1.5 hrs to be seated. Our server took another 10 min to acknowledge us. He took our drink order but never returned with the beverages. He apologized, took our appetizer order and then returned with the ...
Very Bad Review: What Year Is This? Can a mother not take her kids to the bathroom in peace? Greenville, SC I took my daughter to macaroni grill for her birthday. She was turning 12 the next day. Along with her 6 year old sister and nine month old brother we were having a great dinner. I had them ...
This is a copy of the letter I am sending to Macaroni Grill: (name address etc removed for security purposes) I am writing you this letter due to an incident that occurred months ago at the Tryone Square location of Macaroni Grill in St. Petersburg Florida. My son was dining at the restaurant with ...
We had similar experience at Marcaroni Grill, bad service, food not worth prices. Waiter took long time to take our order. After it was placed, we were brought salad quickly but then proceeded to wait 45 min for main meal. After about 30 min we asked what the delay was and the waiter gave us a very ...