Completely incompetent!!! Dealing with them for the last six months has been a nightmare!!! We were charged closing costs that were sneaky and undisclosed until the night of the closing. We were appeased by salesmen who were trained to kiss butt. They did it well. After refinance, they were ...
My loan application was denied via a written letter despite a very high credit score, high appraisal and provision of all documentation asked for. They kept the $650 appraisal fee and sent a letter with no phone call saying they couldn't reach me (which is not true - they had my email and phone and ...
When interest rates dropped to 3.5% in June. I went online to see about refinancing my mortgage. I was contacted by at least 3 different online companies wanting to give me a loan. I have excellent credit and have always paid my bills. I talked to a loan manager at Loan Depot and decided to lock in ...
I went to get a loan at loan depot a few weeks ago and the first thing that happened there is I went in and the lady at the desk refused to do our paperwork because we didn't have a bill on us. Then when I called a week later to find out what I needed to get the loan one of the ladies that answered ...
We should have looked at the other complaints about this company, Loan Depot. They made us give them every financial paper known to man. Have everything on us. They promised that our house would appraise high enough and there was no risk to our $495 appraisal fee money we fronted. We had an ...