I purchased A $1,000 dOLPHIN dELUX 4 pool vaccume from them 17 dAYS ago. Used it today and noticed a manufacture defect, small plastic piece missing from tracks. Went to the store to exchange it, they said no returns/exchanges after two weeks. I explained how I was in the hospital, they didn't ...
My son went into the Southern Highlands store to pick up a part that had been back ordered. We had purchased a lot of items from this store. My son tells them the name and what he was there for, he had been in several times, the part was paid for, the guy gets the part, my son says thank you, and ...
Hi My name is Susan Veglahn I had a problem with a pool product and received a quick response from district Manager for the inland empire (Temecula) Rick, I was then able to go to the Temecula store to receive my store credit, at this time i was unable to spend all of the credit i recieved another ...
Purchased a Polaris 380 from Leslie's Pool Supply in Selma Texas. Unit stopped working six months into the warranty period. The manager at Leslie's say's he can't fix it, and Alicia Taylor CSR at Zodiac Pool Systems (The manufacturer) says they don't service or repair their own products anymore. ...
Have sent 2 emails, one dated April 30 and a following one to a supervisor on May 12 along w/2 phone calls to the supervisor regarding our issue and have received NO RESPONSE WHATSOEVER. ...
I purchased a pool filter from Leslie's Pools in June of this year for $100.00. The filters are supposed to last for one year. After using the filter for a little less than a month, it stopped filtering the water. I contacted Leslie's Pools and spoke to a sales person. He advised me to go out to ...