My name is Linda Gribus, We have been working with Leslies Pool Co. For 7 yrs. This year we are Painting the pool for the first time. The employes at the Oak Lawn, Il store could not of been more helpful. They walked us though the process step by step. I am very happy with each visit to Leslie. ...
I called for service on my pool filter. It took over a week for them to even get out, but they assured me it would be fixed the same day. The service tech came out, said what had to be replaced, and we were given options. I talked to the store, settled ona new type of filter, was quoted a price, ...
I had a very slow drip in the pump for my Polaris Pool Sweep. I decided to take it to Leslies and have a new seal installed. I took it in on Wednesday and they said it would be ready either that evening or the next morning - they would call when it was ready. I waited until Friday and called. They ...
I purchases a Hayward 400K Btu heater from Leslies Pool company in Oklahoma City on 4/24/10 and the heater was installed on 5/12/10. The heater has rarely worked and Leslies has been here to replace parts and repair on 4 or 5 occasions. The last time they were here was on 7/20/10. They order more ...
Ordered a pool cover on Nov. 26 and they told me it would take 5-7 business days for arrival. 2 weeks later no call. I had to go in and inquire. They said they would follow up, still NO telephone call. It's Dec. 26 and still no pool cover. Manager told me he would have it FedEx over night. Now he's ...
My order (9107093LFWN) was placed last week. Expecting a shipment today and finding none, I called Leslies 800 number. The chlorine tabs haven't been shipped yet (a week later). Do they always conduct business in this manner? Chemicals are needed for pool stability and I thought I could depend on ...