I bought 2 La-Z-Boy recliner/rockers the same day in December and within one month the mechanism on one chair failed and all the mechanisms were replaced. Now the fabric is wearing out and is down to the backing (threads) on both chairs. After contacting the store with no response, it was time to ...
I purchased a La z boy sectional. We were quite disappointed that after just a few months the cushions had become lumpy and just plain uncomfortable. We called the La z boy service and they were quick to inform us we were out of warranty. Okay, so I paid to have the lumpy cushions replaced. The ...
Many years ago this company built decent furniture. I owned one. My old La-Z Boy recliner wore out, so I bought a new, leather recliner from them about 10 years ago. Spent about $2,100. Bought one for my wife at the same time. Hers was covered in fabric. The frame on mine has broken 3 times. They ...
I purchased more furniture than I need because of La-Z-Boy's appealing offer of a $1000.00 in food and fuel rebate offer. 6 months later I received one rebate and now the rebate place for La-Z-Boy have closed their doors. La-Z-Boy has been duing this scam thru out the United States. The last place ...
I sent e mails to Mr. Pruitt, the owner of all seven LA-Z-BOY in the bay area, on 1/17,12/06,12/10. I explained that the two reclining massage chairs I purchased did not have the massaging power of those chairs I tested at the store. I explained this also in an e mail I sent to Ms. Rodriguez on ...
We puchased some furniture in January. Three pieces in the Roland Style from Lazy Boy. We received our special ordered furniture in March. When we were ordering they told us the cushions had a 5 year warranty and the frame had a lifetime warranty.in June we had to have the bottom cushions on all 3 ...