About 4 weeks ago I purchased a La-Z-Boy home theater set from the clearance department of my local furniture store. I now need a replacement motor for the power recliner and the store told me that since it was purchased on clearance that La-Z-Boy would not honor the manufacturer's warranty even ...
Defective furniture was delivered to my home. La z boy has refuse to refund my money or replace furniture. ...
Don't buy La-z-boy recliners the fabric will not hold up. I bought a recliner 16 months ago and the fabric already is wearing through. Warranty is only 12 months and La-z-boy refuses to do anything after warranty expires. Call store referred me to customer service. Will not help you after warranty ...
I purchased a recliner from our local store in North Aurora and was told the delivery charge would be $59.99. After a discussion with my husband he said he would pick it up. I called and was told I would have to go to the Bolingbrook store which is not real close to our home to pick it up or pay a ...
I have purchesed a sectional sofa an chair from the store. Paid additional for the unlimited lifetime warranty as represented by the sales clerk. Was told if was covered by la z boy no matter what happens to the furniture. Even if your son colors on the the sofa or tears are made. Everything was ...
Wear spots began appearing on our leather recliner when it was only six weeks old. A company rep. Came to the house and made the statement that La-Z-Boy was going to have to address this issue. (There were previous similar complaints). The five-year warranty did not cover this type of ...