Ok so my first brewer had what seemed to be a electronic issue. I called Keurig and they were prompt in sending me out a unit. BUT it was clearly the wrong one! So they picked that one up and shipped me another. I became supicious that this was a refurb because of the shipping package it was ...
Read my complaint please on Measured Up. I don't know if there's anything you can do to salvage me as a customer. I feel that your electronics are unreliable and your K-cups are now too expensive. ...
This is a copy of the email I just sent to Keurig. Sure, they replace them, but 5 in 16 months??? I don't make more than 1 or 2 cups a day. I am beyond frustration. I wrote you a letter several days ago and never got a response. Here's the problem. I bought my Keurig from QVC 16 months ago. Today I ...
We have a Frother made by Keurig bought from Amazon 1st July and in November it failed to work. We emailed CS @ Keurig and they said they did not know what to do and call back later. We called back later and was told that a Rep from Keurig would contact us and nobody has called us. I've sent two ...
Going on my fourth Keurig B-60 brewer. Trying to get the 800 customer service line to connect me with a tech. None are available and I never get called back. Been waiting for over two months now. Placed four calls! ...