I went to kays jewelers in the staten island mall to return a necklace that I had bought in a new jersey location. The manager Paul had the nerve to tell me that I should return it to the store that I purchased it from. I told him why do i have to go there when I live 5 minutes from here? I gave ...
My fiancé bought me a watch from Kay's five years ago. They have a lifetime battery replacement, so if your battery ever dies you get it replaced for free... What a load of bull! My fiancé brought the watch to Kay's in the Mall of NH and they told him it would be $50 dollars... Because of some ...
The assistant manager at the Kays in Statesboro Mall located in Statesboro, Ga. Is very unprofessional and she advised me she would not take my return back. I attempted to return a citizen watch that I had purchased a short time before Christmas. The assistant manager 1st told me links were taken ...
I had opened up a kays jewelers account to earn credit. When i applied for the card the associate put my middle and last name on the card instead of my first name. That was mistake number one. They want me to purchase their merchandise, but can't even get my first name correct? I had no problems ...
In Topeka, Kansas... Don't buy from them! I bought a diamond wedding ring with a 1 caret solitaire center with the condition I could upgrade. 1 yr. Later they told me they NO longer allow upgrades!!! I bought from them knowing I wanted over a 2 caret solitaire soon! The company didn't seem to care ...
In November my husband and I bought a wedding set at Kays Jewlers. I sent it away to get sized before our wedding in December. It came back in time for the wedding. I noticed after wearing it for about a week that my ring finger, pinkie and middle finger were black where they rubbed against my new ...