Usacomplaints.com » Insight - Reviews, Complaints, Contacts

Insight
Found 5 reviews / complaints

Insight
Canceled appt

I called on friday night because my internet was not working. After doing troubleshooting the issue was still not resolved. The earliest appt was not until Tuesday. A pretty long wait but ok. My appt time was 8am to 10am. On Tuesday morning at 7;46 i recieved a phone call, i didn't make it to the ...

Insight
Upgraded

When they came and changed out my old cable boxes to the new cable boxes, I was told I was able to receive a free DVR. I approved of the free product and service and was astonished I was getting something for free, however I was wrong when they installed the new cable boxes they gave me two DVR's ...

Insight
Sales Practices

Received a form letter from Insight indicating that I needed new mini converter boxes to continue to receive cable TV on my televisions. The letter indicated I could have as many mini boxes as I needed without any monthly charges until 2013. When I went to their web site to order the mini boxes ...

Insight
Overpayment on closed account

Ight before we had our cable service cut off (we changed to WOW) we paid $165 and change for cable which we didn't have for the whole billing service due to disconnect. We received a bill for $35.90 and I phoned them about it telling them we had it shut off and they prorated our bill and I was told ...