I had the same problem. I bought a foam mattress from Ikea after I asked the lady responsible of that division about their return policy. She said clearly that it is 90 days if you are not satisfied “Satisfaction Quarentie”. I tried to return the mattress after 10 days since it was a vey bad ...
I bought a KULLEN Wardrobe with three drawers for $149.00 cash. I drove 1 hour to this store to buy this item. When I opened the box at home I discovered that many of the parts were missing; all five shelves were missing, all screws, nuts, bolts, handles etc. Small parts in bags were missing, all ...
I puchased a as-is sofa from Ikea, the item was dirty but not broken. I had it delivered and it arriived broken. SOmething happened to the sofa from the time I left it for delivery and the time it arrived. Over the next 4 days, I spoke to people at Ikea from customer service to managers to customer ...
I purchased a kitchen from Ikea this year and hired one of their own contractors to install it. The installation, customer service from this company was really bad. I ended up firing them as they didn´t know how to install it properly and they did a lot of damage in my house. They also billed me in ...
Ikea helped me design a closet, and one item was not in stock. Now after a month of checking stock for the closest store online, I am told they will not be restocking the item. I can not complete my closet and they will not ship the item or transfer the item from another store that still has it in ...
I bought a stand alone dining room cabinet from IKEA cost $389.00 on late November. Since I was doing some kitchen remodeling, I did not assembled it until two weeks later. After spending three hours to assembled it carefully, I found out it is too big to fit my dining room. I went back to IKEA the ...