July 31 (Tuesday) – I placed an online order for a Brimnes queen-size storage bed and matching headboard with storage compartment for my son, totalling $606.81 (including delivery charge and taxes) charged to my VISA. The estimated delivery date was Sunday, August 5. On the invoice, it stated that ...
My grandaughter ordered furniture on line from Ikea (2 chests and 1 captains bed) we recieved the order only to find the bed is damaged. She ordered on line and when I called and went to store I was told I can only return on line. We followed the instructions and sent damaged photos to 3 seperate ...
On May 3 I went to their returns department to obtain some shelf pins for the bookcases we had purchased the week before. The cashier said you can get 5 for free but after that each would cost $. 15 each. I purchased 55 pins (plus 5 free); the cost was $8.75. When I ran my debit card through the ...
DIS-GRUNDTALED - Ikea 's GRUNDTAL Light Doesn't Work You need a suction cup to change a lightbulb? I purchased a set of 4 individual GRUNDTAL lights for over my wardrobe. When I got home, I found out that the lights required additional cords and device to connect them that was not indicated on the ...
Having been to Ikea many times in various states and always having fair customer service I was appalled at the treatment and down right rudeness I was showed today at Ikea's Brooklyn location. I showed up this morning to exchange something I bought 2 days ago from their As-Is section. I bought it ...
I am so frustrated because I bought some very expensive furniture for my new house from IKEA last week. When I went to assemble the new furniture I realized the room that I wanted to put the piece of furniture in was. 5" to short for it to fit. With the craziness of moving I have misplaced the ...