I began going through Icon Health & Fitness on 2/8 because they are the warranty company for NoricTrack. A repair man was sent to my house 3 times and the Freemotion Elliptical manufactured by NorcTrack could not be repaired. It has taken me many hours on hold and speaking with Customer Service ...
We purchased a Nordictract C1500 treadmill at Sears in Iowa City on June 7. The running board was broken in July. So Icon gave us a new treadmill for exchange. But the technician did not follow the manual to assemble the machine and a lot of parts are missing a lot of screws. Since then not only we ...
I have been searching for a treadmill walking belt to replace the one on my Healthrider Softstrider SE model HRTL24570. The belt that came on it is soft and padded, hence the "softstrider". I found a belt that would work on another website but, it was just a regular non padded belt and ...
A small plastic wheel that bears the full weight of the person exercising cracks due to poor design. ICON Health and Fitness charge $94 plus shipping to replace. I bought this new from Costco for $900. If you buy all the spare parts to build this machine from ICON, they will charge you over $5000. ...
It is difficult to place a order. They do not ship immediately. ...
I have just recently purchased my 3rd defective trampoline replacement pad from ICON Health & Fitness. When I purchased the 1st one and it arrived with snags in the mat. I called. I was told it had a one year warranty and that if any tears occurred it would be replaced. Well, low and behold, it ...