I believe that at this company there is a systematic plan to rip people off by 'losing' payments and delaying payments. This has never happened to me before in twenty years of sending payments to other companies (many) in the US mail but has happened twice in the last year with this company. Once ...
I am amazed at the process of HSBC. We have been hit by a hurricane that damaged our house quite badly. We have been dealing with stinking carpets and wet walls from past 45 days. Our insurance company processed the claims and sent us a check that requires our mortgage company to cosign the check. ...
Not publishing payments produced by email and getting late fees for this. Pressing online transaction solutions when calling customer support, and, obviously, providing to renounce one late-payment charge when confronted. Very suspicious. Do they've use of my bank account somehow easily create an ...
Am writing this letter to explain why I believe that I am a victim of a predatory lending company (HSBC, and Accredited home lenders Inc). In October during my mortgage loan closing process I was told of last minute changes to the loan package. I never received a Good Faith Estimate from my loan ...
HSBC mortgage services is now beginning to contact customers about past due mortgages, even if the account is current, and is within the allotted grace period. I was contacted 5 days after the due date on my mortgage, on my cell phone no less! When asked if the policy had changed, and why I was not ...