I want to express my concerns that I feel recently HRS USA is not giving me enough time to mail and submit my payments from the time I receive the month invoice until the due date. I have never had a problem in the past two years with them but last month I got a $29.00 late charge and called and ...
While on vacation I recieved my statement. Then I learned that my check had been returned by my bank, the error was mine. I called HRS USA on 02-04, was told my check was never cashed and my bank had it. On 02-06 I talked to my bank, the check was still with HRS USA. After that I called HRS USA ...
It takes HRS more than 10 days to process your payment! It is ridiculous considering that other credit card companies can do it in half of the time. They then pocket the late fee and do not give their customers the opportunity to pay their bill online! For a company with so many unhappy consumers ...
Case # 1: The due date for my Best Buy Credit Card (HRS) was on the 17th of each month. Last February it was backed up 2 days until the 15th and my payment was late and I was charged a late fee. I was told by a very rude customer service agent that there are 25 days in the billing cycle and I would ...
My husband and i have been paying on this particular bill for over a year now. Our balance when we started was around $1,200.00 and our balance now is $1,180.00. The reason for this is because it says on the bill to send it 7 business days before the due date and that is what i have been doing. For ...
I have called HRS USA to let them know that I have not received my statement numerous times. To keep my credit clean, I tried to do a payment over the phone. To do this, they charge you $10. It is not my fault that I did not receive the statement and I refuse to pay the $10 every time I do not ...