We recently used Hotwire.com to book a trip to Chattanooga. They claim "deep discounts" and also use a star rating to explain the condition/amenities of the hotel. After we booked the trip we discovered that our two star hotel was rated as 1&1/2 on hotels.com and travelocity. It was ...
I reserved a two-night stay starting the following day through Hotwire. A few hours after I made my reservation I got an email from Paypal that I had been refunded. I emailed Hotwire asking what I should do and got an auto-reply that I would be answered in under two hours. 5 or so hours later, I'm ...
I was traveling on business to atlanta for a tradeshow with 2 other business partners. The hotel where i usually stay at was sold out due to a football game nearby. I then went online and booked a room through hotwire (4 star hotel). They promise to get you premium room at 4 star hotels. I booked ...
It is unfair of Hotwire to state in more then one place that all flights will be booked between 6am and 10pm, then make you buy your ticket blind and change the time. My return flight is at 5:10 am which I didn't want. Hotwire is aware the page states that but refuse to make it right. They have ...
People thinking of using hotwire should be aware that all bookings are final. This is their policy. Even if you purchase the travel insurance for $8 this will only cover a death in the family or hospitalization, as I was told by customer service from hotwire.com. The rates are cheaper but chances ...
On 9/3/07 I attempted to reserve a hotel room in Boston using Hotwire.com. I provided my credit card details and received an error message, "We are unable to authorize this request. Your credit card has not been charged. Error #435." I attempted to reserve the room again using my ...