I recently joined Homeaway.com and VRBO.com because they have a new feature called ReservationManager. This service allows home owners to manage online reservation request and take online payments. Thinking this is a great service I joined both sites. After I joined I learned there is an ...
We located a villa in Punta Cana to rent through Home Away. We sent email back and forth to the "owner". Signed and faxed contracts and wired full amount. It turns out that the email contact was not the owner and we lost all of our money. Home Away emailed us that they can confirm the ...
Be afraid. Be very afraid. We thought we had arranged for a villa in Punta Cana. When we called for confirmation a week before our trip we were advised there was no record of our rental. Homeaway sent us an email confirming the owners email acct had been breached. How they knew this is hard to ...
Steer clear of this company. Customer Service is unapproachable, and the business is non-compliant with their own policies. If you decide to use them, have an attorney read the contract agreement and keep copies of every contact, including email. Do not use the telephone to contact them, they will ...
Our gmail account was hacked into through the HomeAway website (seems to be fairly common if you do a yahoo search) and all the inquiries on the availability of our house were forwarded to another email address that was: [email protected] This person at this email address emailed back a ...
On January 21th I used the Web page of homeaway to find a property to rent on Vail. I send my inquiry through their web page, after that I received an e: mail from them stating that they where contacting the owner and he would soon contact me. On the 25th the supposed owner contact me with a copy ...