Last summer we rented villa La Tana (Lucca/Italy) via Homeaway.information provided by Homeaway proved to be incorrect. We were misled by either the landlord (Masetti) as Homeaway. We tried to post a review. Masetti denied that we were his cliënts. Homeaway asked us for proof (contract, photo's ...
A person named Francisco Nelson posted a false ad using HomeAway.com in which he used (Personal Information Removed) as his mobile number. He posted a house for vacation rental and he told that he is the owner of the house. The address of the house is Personal Information Removed). He has posted ...
Please see my review. I would really like to know what your company is going to do to reassure users of its website that they are safe to make contact through it and that they can put trust in it. I sent my enquiry through your website (UK) to an owner only to find out now that the person who ...
Have used this website successfully for 10 years now. Booked my 2011 villa which looked like the best yet, early to secure it. Sent the enquiry through the website to the owner as usual, got an answer, a contract, bank details to transfer 50% deposit (2300 Euros), a phone call etc. Then, received ...
The apartment I rented through Home Away was uninhabitable. There was black mold on the bathroom walls and floors and the apartment smelled like a sewer. The shower didn't drain. It made the entire apartment smell and closing the door to the bath did not help as the bedroom was foul smelling as ...
In mid-May I submitted a complaint to HomeAway on their website form saying it was an emergency. The rental property I had found through their site had told me that the property was not available 10 days from the start of my trip. I then called HomeAway customer service after no response from them. ...