Long story short... Don't order blinds from this store. I ordered mine on 4/15/10 and was told that it would take 2 weeks (max) to get them. Two weeks later, still no blinds. I was told that they should be at my home in another two weeks. Two weeks later, still no blinds. I emailed the CEO and was ...
On November 28th I purchased a refrigerator made by LG from the Forest Park store of Home Depot, and the delivery was set for 19 December. Only two days before, on 17 December, I finally got a call saying the unit was back-ordered, and that I would be contacted within days to set a new date. They ...
The washing machine I purchased online did not work. Online customer service requires going through the manager at the local store. The local store manager required me to run a bunch of tests on the machine that required over 4 hours of time to complete. The manager insisted there is a 15% ...
I purchased a saw on Wed 3-17-10, and the prong on the plug broke on 3-19-10. I paid 194.00 for this item. I tried to return it for a new one on 3-19, and the manager refused and was also rude. My employee called me and stated the manager refused to warranty the item. I asked to talk to the manager ...
On 7/23/09 I bought some things to re-tile a shower with. I had been to the store three times before but never had enough of the tile that I wanted. On the 23rd a salesman, Denest, in the tile section said he could order the rest of it and it would take 2 weeks to get there. Two weeks later, no ...
After viewing my statement and noticing I was paying 26% interest on my balance, I decided to call and complain. Sorry, "they" raised the amount and "they" will not allow us to make changes. Who is "they"? I decided to fire them, closed my account and will go to ...