Ordered a set of four weapons to go with four ninja turtles costumes. They shipped me two of the four weapons and charged me the same amount of shipping. I was never told that the other two items were out of stock nor was I given the option of canceling my order. When I called to see if I could ...
I went on to this company's website to purchase a halloween costume for my son. Their website states that they will email a confirmation to you. I never recieved anything. I became concerned after 10 days of not receiving any type of confirmation from hollywood studios costumes. I attempted to call ...
I got my package of stuff, and will give them partial credit that most of it was correct. But they sent the wrong costume for my son. We paid quite a bit for the one he wanted and they sent us some cheap version of it, not even close to what was in the photo. I send 5 emails and called for 2 hours ...
We were told on Oct 11 when we placed our order, that the item was in stock. After numerous email inquiries, we were NEVER contacted by the company re: the status of our order. Obviously, we wanted this for Halloween, and my son was very disappointed that we never knew whether or not the order ...
I ordered my costume on September 19th. No one responses to my emails and the phone lines are busy 24 hours a day. When you do get through, It's a recording that says to email customer service for all inquires. Then it says voice mail is full. I paid $70.00 for a Legolas Lord of the Rings costume ...
I had ordered a costume for Halloween from this company, and was very excited to get it because it was sold out everywhere else I went. I got a package in the mail, opened it, and it was someone elses costume. I received the package the week of Halloween when I had ordered it 2 1/2 weeks prior. The ...