My 19 year old daughter bought a HP laptop from "the official HP website" 15 months ago to go to college. It has been through three hard drives. The frist two times the problem was fixed by HP, but this last time, it was not under warranty. She called HP to express her concern that ...
I bought an HP printer from these guys. I plugged it into an HP computer. It crashed said computer. Had to use apple iPod to find customer service number. Not easy. Got get lost menu. Finally got guy in India. Guy in India couldn't help because error message not in his book. Guy in India sent me to ...
Hewlitt-Packard Co sold DV 5000 series notebooks as being "Vista Capable" however all of the necessary drivers were not available for Vista, or for Linux. This was due to a deal made with Microsoft and Broadcom. HP agreed to use broadcom chipsets in their devices and thus conspired to ...
Do not ever buy an hp computer product. They have the absolute worse customer service. Here's a sampling... I purchased an HP All-In-One Printer. When I had a problem while it was under warranty I had to spend six hours on the phone while they tried to diagnose the problem. After finally ...
My complaints should be directed to three areas: 1. Delivery of items ordered. 2. Customer service. 3. Sales practices. Item 1 – Incomplete Order & Customer Service Failures Failure 1. Upon arrival of shipment I completed an inventory and noted the OEM Vista 64 bit Ultimate disc was not ...
I work in IT for company that has an IT budget of over $200,000. Recently we purchased a few mini netbooks. Soon after the power button on one fell into the laptop requiring repair. I sent mini away, after 2 weeks delay I recived the laptop in the same exact condition. Still broken, it took them a ...