I called tech support as my ipaq hand held computer would not operate they said my battery was defective and would send one out right away, it is one year and I still not have it. When I call them they said they sent it out and left it at my door even though I asked them to get a signature. I told ...
This by far is the worse service that I have ever received by a company that takes pride when comes to Customer service. I contacted Tech support via Chat because I have a blank screen and the agent told me that this is ok and that they are going to take care of it because of the onetime ...
I purchased a HP Photo Smart C4480 Printer (this is my 5th or 6th HP printer purchase???). I get it home to try and hook it up to my HP Computer. There is no cable to hook the printer to the computer. I check some info and it says USB cable not included. I call HP technical support about the cable, ...
I purchased an HP Laptop from Office Depot. The wireless switch became defective after around 1 year. I returned to Office Depot and confirmed that their display model laptop had the same defective switch - it doesn't click into place so the wireless connect is easily lost. I contacted HP and they ...
I have a four year old hewlett packard desktop. After several "errors" and lost data I finally reported the problem to Microsoft. They said that the fault was with the HP keyboard and advised getting the latest download. After a couple failed attempts on the HP website I finally found the ...
I bought a Compaq Presario F500 for my wife for Christmas and it just quit working one day. I called customer service on May 17; because it is still under factory warranty. They told me the steps on taking it apart and figuring out what the problem is. The customer service representative diagnosed ...