We bought an extendable dining room table. The delivery crew set it up and had some trouble getting the two halves of the table to line up right. At Thanksgiving we tried to extend the table and add a leaf in the center. When we did so found the rails the table top slides on coming apart. Harlem ...
Although several friends and family warned me about Harlem I didn't listen because they had a bedroom set that I wanted. I unwittingly ignored stories of furniture being delivered with broken pieces. Scuff marks and poor quality. And having a very hard time getting satisfaction from Management. ...
Although my experience pales against the others which have been posted, my shopping experience with Harlem Furniture, the fastest growing furniture store in Chicagoland, is the worst I've ever had. I should have had a clue when the salesman added on items to my initial bill that I didn't request, ...
2 years ago we were talked into getting fabric protection, the sales person stated that it was agreat program because our kids were small and accidents happen and Harlem furnitue protects the fabric and if we could not get a stain out they woould come out and clean for the life of sofa (sounds ...
I am writing you to express my disappointment and frustraion with your customer service from your department store to your delivery services. At first we were very happy with your store and salespeople till we made a purchase. First of all, our furniture took much longer to delivery than promised. ...
Complaint letter to harlem furniture as follows: To Whom It May Concern: I purchased a bedroom set from your company less than one year ago. I have never been so disappointed with the craftsmanship that has gone into this furniture I have spent my hard earned money on. I work hard for my money, and ...