July 21. Received offer in mail that included Guayabera shirts. $2 savings certificate was included in package. July 24. Attempted to place order on web site. Savings certificate was not accepted. Staff and supervisor at 800-742-2263 could not explain why the certificate was not accepted. I told ...
Ordered a out fit for my wife after sending order the sent post card stating nosize witch was on the order to begin with. Sent the cards back no out fits. Called and customer service said it was cancelled and would send a refund. Three weeks later no refund. Called again and was told agin they were ...
Haband offered a $10.00 discount in a mailing. When we tried to use the discount after ordering on their web site we were linked to a page that offered, in a box, what appeared to be the $10 discount but was actually a sign up form for WLI Reservation Rewards and authorized them to charge our ...
From losing a customer! To gaining a donation? How the Haband Company was able to lose a customer for $10.00 or perhaps as little as $5.00 In July I ordered three pair of pants ($34.99 for 2 pair and $9.99 for the other pair) using Haband's Internet ordering form.in September I received the three ...
I ordered sheets back in 3/29/03 & still do not have them! They cashed my check within a week or two of recieving my order. After 7wks I checked on my order & they informed me they had no order with my name. I sent a copy of my check they cashed & what else they had asked. Time went by ...
This company doesn't know that meaning of the word "Customer Service". I have been trying for 2 months to get a return label so that I can return an order they shipped to me in error! They goofed and I was nice enough to tell them that I had received this order (the packing slip had ...