Today I purchased a round trip Greyhound ticket for my grandson in Grand Rapids, MI. To travel to Toledo, OH. When I filled in my credit card info up popped a notice of an $18.00 gift charge. This ticket is not a gift. But I decided just this one time to go ahead and book. As I accessed the ticket ...
My baggage was lost on July 8 and I have put in a report on the situation, now I can not get on hold of anyone to talk to them about how this matter is being handle to return my things to me or get the money for my things! On the return trip, the bus was late leaving and no one said anything to me ...
I bought an item that needed to be shipped to me via Greyhound Bus. I called their freight depot for 4 consecutive days to see if the item arrived. The first three days calls resulted in their telling me "No" it had not arrived. The 4th day's call resulted in their telling me it had ...
Recently, I decided to take the Bus on a cross-country trip, thinking it would be an enjoyable way to relax and see the country. Far from it. "Hellish" would be a better word to describe my experience. From the rude, arrogant asses at the "help-desk" and ticket counter, to the ...
While on a trip from WI (28 FEB) to Phoenix, AZ (02 MAR) a close friend of mine missed a bus in Chicago because she could not hear the announcements being given out over a broken public address system. During this trip and speaking with her on her cell phone, I heard three separate drivers yelling, ...
On route from Elk city to Amarillo on February 16 when getting off from the bus angrily told me to leave my carrying bag. The next driver told me to watch out for the bag. (the bag with my valuables). They were going to clean the bus on with it "my valuables". To the best of my knowledge, ...