Don't believe their promises of when you will receive a refund if you are returning an item. Although GemsTV sent me an email saying they had received my return, I've yet to receive a credit back on my credit card. Buyer Beware!! ...
Hi there, i had to send a pendant back to gemstv it was bent and buckled around its base and very noticeable! They refused my return postage because the checker has said the item is not damaged!!!??? I fail to understand how anyone could miss this damage and im upset as comments about it? Me have ...
While their prices are attractive, I have received merchandise that was defective and the return process is slow and painful. Customer service is less than helpful, even if you have tracked and traced your return by their parcel carrier they will tell you over and over and over again that they have ...
I have also had problems with Gems TV, their customer service reps are rude and you really need to be careful with the quality. I received a pair of earrings and thought they were beautiful. I put them in a drawer and did not wear them for about a month. I realized when I took them out to wear that ...
I have just bought and received a 14ct ring from Gems TV and to be honest I cannot fault the quality of the ring or their service. I was able to track my delivery on line and the whole process has only been a good experience for me. It is a shame when most people only write a review when they are ...
I was told by a friend about Gems TV. I was watching on 04/01 at about 1:30pm and whoever the women is selling the jewelry seriously needs to get a grip! I felt like I was in high school being scolded by the Principal! Over and Over and Over!!! Okay, enough. We know you should only bid if you want ...