Gems Medical Aid
Found 2 reviews / complaints

Gems Medical Aid
Refund

Miscellaneous IRATE29 0

My wife went on pension end of October. Since then we have problems with getting GEMS to refund money. The most recent incident: We informed them to remove two members from the profile. We sent a signed letter as requested. For two months after that they still didn't action the instruction. They ...

Gems Medical Aid
Poor service, incompetence

Miscellaneous inawest 0

Need to go for operation, dr submit request and motivation by fax, fax showed delivered ok. Fax send 10.54 in morning and again at /-14.40. I called 2 times myself... No respond, system did not even show that fax was send. Waited on line for 5min for response, person did not even came back with ...

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