Today I received a legal explanation from Gate 1 Travel, why they did not honor the itinerary of our 14 day Jordan and Israel trip. I do not doubt that many large tour companies have a disclaimer in the fine print saying that everything is "subject to change", however, when I was told I ...
I wanted to give my wife a surprise birthday gift & a trip to Buenos Aires. I booked with gate1 two months earlier, paid for the trip and they told me that I was locked at that price. The day of my wife's surprise party she was happy when I gave her the news that we were going to Buenos Aires, ...
This describes my evaluation of Gate1's "11 Day Athenian with 3-Day Cruise" package in June. Gate1"s contract hotels are not anywhere close to 5 or 4 stars, as advertised. The best, the Royal Olympic in Athens, which is billed as 5 stars, had a single restaurant, not two as ...
Three couples decided to use Gate I Travel to visit Greece (booking no. 216210) in May. The price included hotel stays in four different locations. The first hotel in Mykonos, was the Artemis Hotel, located away from the city in a remote area that required us to take an expensive cab all the ...
Gate1travel sends 'deals' through the email, and although they appear great, when it comes down to getting your invoice, you find that the price doesn't include airfare, which the advertisement on their site lists as all inclusive. You can select tours and other add-ons for which they give you a ...
This is not a true a rip-off, more of an example of horrible customer service. There's an element of a rip-off, as I paid for a cruise, that didn't go to all of the ports of call advertised. In August, I used Gate 1 Travel to book a 2-people cruise going to San Juan, St. Maarten, Tortola and Grand ...