I was able to check out and buy products without problem, but when it came to an exchanges I became a second class citizen. A simple exchange took me 20 minutes. While 4 cashiers stood idle, I waited for one of 2 registers taking complicated returns. The line behind me grew longer and longer while ...
Gander mountain has good quality products, but quality of product is pale in comparison to poor customer service. The products can be obtained elsewhere, usually with acceptable customer service. I placed two online orders that I never took delivery of, I have written customer service ...
Gander Mountain in Greenwood, Indiana practices deceptive sales advertising. Last Thursday, 26 Oct I bought two sweaters off what appeared to be a sale rack. I had bought other items so when they rang up, it seems high but I didn't look at the receipt until I got home. I discovered I paid full ...
High prices, rude behavior, and overcharges at Gander Mountain. One example of being charged full price for on-sale item, which they refunded on my next visit. Prices on many items I want are the highest in the area. $30 item selling for $40, $580 item selling for $700. Gander sets their prices way ...
A really nice hunting pack was bought for me by my mother-in-law for my birthday from Gander Mountain. The strap on it broke as I was hiking in the mountains on a hunting trip. My mother-in-law couldn't find the receipt for it. I thought, no big deal, I'm sure they'll still replace it. They ...
Don't know if this will get to the correct person (David Pratt) but thought I would send along my experience with Gander Mountain and my latest comment/questions to customer support at Gander Mountain which follows. I purchased a handgun from the location in Amarillo, Tx back in April. At the time ...