Never, have I worked with a company with worst customer service. During my 6-month stint with them, I experienced hundreds of dropped calls, internet and phone systems. We would call in a repair ticket, call back, and the company acted as if they never heard of our problem. I was going to go out of ...
Do not buy a fonality IPO. This company is horrible. They are only in it to cash out on an IPO. 1. They are incompetent and have horrible processes. AS AN EXAMPLE: I called in a 7:30AM Eastern Time thinking that maybe their customer support was open (I was a new customer and didn't know their ...
I was looking for a phone service for my small business and spoke to Fonality. We used a softphone on our computers and they seemed to be a great fit. After talking to the sales rep he assured me that I would be able to cancel the contract at anytime with a 30 day notice if I was unhappy with the ...
Fonality has supplied the toughest support and assistance I've ever endured. All of us realize that there might be issues from time to time nevertheless Fonality has failures significantly more than they promote. Your telephones were out more % within the last 2 1/2 weeks than they promote to get a ...
Fonality support is completely terribile. We regularly have fallen calls, poor phone quality, along with other phone problems. We've recorded a large number of assistance demands but have experienced no quality. Furthermore, their phone host falls constantly. One or more times per week, the ...