I requested hardwood for my cellar. It had been shipped on 2 big pallets covered in plastic. No problem - The shipping guy was good enough to put the pallets before my storage. I observed 1 container on the top that was obviosuly broken and had damaged tile, and so I created notice of it about the ...
Although searching for wood floor, I came across Floormall.com and that I started a phone. Salesperson quickly delivered my calls. During our discussion, salesperson assured that wood floor that I needed to purchase was in-stock. I questioned repeatedly same issue, if wood was accessible, and that ...
I have since spoken to Marc Henderson and he was very helpfull in addressing my issue. He gave me a substationtial discount on purchasing a new floor and took the time to make sure it will perform well in my environment. I no longer have any complaints about this company. Stuart H Brooklyn NY ...
I purchased an engineered 5 inch teak floor from Floormall. My salesman was James Nance, He pushed his own "in house" brand saying that it was better than other named brand flooring because it had a thicker wear layer. The boxes came in torn and the wood looked warped. After emailing ...
The floor shipped was equally broken and faulty. Floormall declined to come back our calls as we reported. After more than 40 times of awaiting aid, the maker made the decision to truly have the floor obtained back and we would obtain a 100% reimbursement plus price of any work. Floormall required ...