My wife and I bought a camcorder online and it was shipped via FedEx. We waited a month and nothing showed up. We contacted them and they told us it had already been delivered 2 weeks prior to our notifying them. They informed us we would have to file a claim and give them some time to investigate ...
I shipped my suitcase via FedEx Ground. The woman at the counter in Boynton Beach, Florida told me that if I took insurance, a signature would be required at delivery. I did not take it, because I work and wanted the suitcase left at my door. A week after shipping, the suitcase never came. Over the ...
I am gladly publishing this story and gladly contacting the major media with it. Highly trained staff with ad hoc procedures collects insurance but does not pay. There are lots of details below. Basically, FedEx Ground is denying a claim because their computers are not in sync, i.e., you create ...
I am a small business owner for the last 10 years, and I have worked out of my home for the last 27 years. In all of those years I have NEVER, and I mean NEVER, received a package from FedEx Ground without having to get on the computer and make a bunch of phone calls to find my packages. The most ...
My family was relocating from Pittsburgh to Jacksonville, Florida. We shopped around for the most inexpensive way to ship, and FedEx explained that Ground would be the best way. We shipped 72 boxes and were told that each box would only be insured up to $100.00, and that if we wanted more insurance ...
FedEx! Don't use this shipping company for any reason. If you are a business person, I especially warn you to choose another carrier for your important packages. I was expecting a package that was mailed to me on January 16th, and TWO WEEKS later it still had not come. I emailed FedEx twice and got ...