We have also received notification of foreclosure. The company has a contact person to call if we have any questions. We have called this company seven (7) times in the course of one day. The company refuses to return calls. Fairbanks lists a fax number for the consumer to call. We tried the fax. ...
My loan was originally taken out, with a company called First Franklin. My loan was for a purchase, consisting of 100% financing of a 1st mortgage 80% l.T.V. And 20% l.T.V. Second mortgage. My loan was being serviced by a company called Option One, located out of Irvine California. I am a licensed ...
The staff is very belligerent and degrading, literally yelling at the customer. They are adamant that their records are correct without question, will not discuss. Offer help when behind on payments, but do not return calls or requests forcing additional problems and ultimately foreclosure ...
Fairbanks Capital bought my loan; I did not choose them. Despite many attempts to straighten out a fraudulent escrow account, they have refused to acknowledge my payments on a homeowner's policy. Additional money I had sent, marked specifically for principal only, has gone into this erroneous ...
In June our loan was sold to Fairbanks from Nations Credit. Since then we have received rude phone calls from their customer service representatives. They also never record when we call them and make arrangements or send payments. These representatives have no records of our phone calls. They ask ...
I have been reading reports from other people on this company and yes they are ripoffs. They also told me to get a job and that is personally none of their business. We have sent them over well over our payments also and they are claiming the checks bounced. Well let me tell you they have ...