I booked a room on expedias site, checked in and signed and initialed a rate sheet that was lower than the booked price. At checkout I received a receipt that was showing the lower rate. As this was a business expense i turned in the receipt, I WAS CHARGED THE BOOKED RATE TO MY CREDIT CARD & ...
After attempting to book our family disneyworld vacation at the last minute, i was unable to select a dining plan so i called customer service. They were very helpful when booking my $4300.00 vacation and was told by two different reps that i would have to book that with the hotel directly. The ...
Expedia advertised the room to include free breakfast for 2 and free parking. Once booking was made, I was told that I still had to pay the additional $14 per day for parking plus $21 per day for breakfast plus tax. So, I cancelled reservation right away. Months later, i found out that Expedia ...
Took 3 hours and 7 phone calls to fix a problem they created. Was disconnected 6 times and no one ever called back. Didn't even offer compensation. ...
Extremely long hold time to get through to speak to a representative (over an hour and still waiting!). To top it off, I've always ended up speaking to a RUDE customer service rep every time I was fortunate enough to get through.By their tone of voice, it is very clear that they are under paid and ...
Sooo bad. Starts with being on hold forever!!! Then treated very rudly by supervisor Roxanne. Do NOT book air travel with Expedia. Go thru the airlines. If air fare drops expedia will not make any adjustments whereas the airlines will give you credits ...