I just had the worst customer service experience with Expedia! I called this morning to check my policy to see if I could cancel my hotel without cancelling my airfare. They confirmed that I could indeed cancel my hotel and get a $220 refund without disrupting my flight arrangements. So I booked an ...
Booked a room reservation online with Expedia.com then went to the hotel website to check out the restaurants etc and noticed their rate was $35 cheaper per night. Called Expedia and the rep said she had to check with her supervisor. The Best Price Guarantee states that it is for the base rate only ...
On June 16th I had to cancel a flight from Winnipeg to Toronto for my husband due to a death in the family. I called Expedia and they said no problem they would issue a credit for the flight. They sent me an email confirming credit $262.63 and credit booking procedures. I called the following day ...
Wish I had done my homework! We were told by their rep that our hotel was top of the line-UNTRUE! We prepaid for the hotel $494.82 -while checking in the charge # Expedia gave to the hotel (talk about embarrassing) was denied (hotel staff had to recall) We were charged by hotel $373.68. Called ...
When booking air travel in February, we requested seats with ample leg room like bulkhead seats because of my recent knee surgery. The Expedia agent said that all of our seats (on four legs round trip) were bulkhead seats. Not being familiar with the A319, I checked our seats this afternoon—just ...
I was headed to NYC to for a few days at the end of '09. A businesstrip and to be with friends as the ball dropped.in checking flightsonly a week and a half in advance, I came across a fairly good dealfrom Expedia: 332.00 rt, but with a flight only $200 coupon to apply tomy next flight booked with ...