EPCparts touted itself as being a "major national computer notebook manufacturer and one of the nations largest suppliers to schools and governments." I responded to the email (which was sent to my work email in Fairfax County Public Schools, Va.) on October 7 and spoke with ...
On October 14 I placed an order over the telephone for a Wireless Computer and Carrying Case. At that time I provided the customer service representative my checking account number and check number in order to electronically debit my account. Two days later, EPC Parts debited my account for the ...
I ordered my computer in October. Did not get anything so because of the so called "30 day non delivery of product" clause I was able to cancel the order and was told I would get a refund in 15 to 30 days. I have sent several emails to the accounting department and have had no response. ...
I ordered a laptop computer in October that never came. I had no choice but to cancel the order and request a refund. I've been waiting 3 months and have received nothing! ...
This letter I sent via email to EPC parts explains my problem: Dear Sir, I am terribly frustrated with the lack of resolution with your company. On Nov. 3rd; upon your company's solicitation of my business, I placed an order for one of your laptops - the 1100 P series. You debited my account right ...
EPC Parts failed to send us a computer with installed upgrades that we paid for. We returned the computer, paid shipping costs of $47.00 as required by them only to have the computer returned to us. Nothing had been installed. The return box had not been opened. After contacting several agencies ...