While driving the Enterprise rent a car 2009 jeep Wrangler soft-top the top broke at the latch on the passenger side and flew back while I was driving on the highway. Now Enterprise is sending me a bill for $1,500. This was an act of nature and not my fault. Beware of Enterprise. I will never rent ...
I sent the branch manager the letter I am posting here and he hasn't e-mailed me back or called me and wont answer my calls when I call the store!!! How much more unprofessional can he be? The following is the letter I sent - On March 6th I came to said Enterprise location to rent a vehicle because ...
I rented a car from the San Juan, Puerto Rico airport location. A few days into the rental, I was approximately halfway through a 2 hour drive to a Southern Puerto Rico city when the air conditioning system suddenly stopped. After I returned from my trip a couple days later (it was a weekend trip), ...
Rented car 4/14/09 after an accident. Pt cruiser that was due to have oil change, filthy, smelling of cigarettes although they are paid a $75 fee to deep clean the cigarette smoke. On 4/24/09 a slight bumping turned into a tire emergency light and a snatching or surge. Reminded me of both when my ...
I had to rent a car from Enterprise Rent A Car and was told to buy "additional" insurance because I would be responsible for any damage done to the car whether or not it was my fault. The "manager trainee" also told me by taking out this insurance and if something happened to ...
I rented a car from Enterprise, for one week... They charged me $233.00 for the amount of the rental plus $100.00 deposit due to the fact that I used my visa check card and that is there company policy, so that made my rental amount 333.00 which was drafted out of my account... To my surprise ...