For the last 10 months I have been asking this company to provide me with a writen account of my mortgage balance. Ya' know the old debit/credit type ledger. One month they say I am 2 months behind the next it is 3 and then Rit drops. HOWEVER each and every month I have made the appropriate ...
Back in September I sent this company a check for my mortgage on a house in Cincinnati. I received notice that they did not receive my check (a late fee) I had to pay a stop payment fee to avoid a double payment, only to be told later they had received the check I stopped payment on! They refused ...
Called the company's Mod Squad and informed the individual that my wife and I will have difficulty with the new $4000 payment. The individual took all the info on how much my wife and I make and what expenses we incur on a monthly basis. At the end of the conversation, it turned out that all he ...
I was informed on Sept 18th by a customer service representative that the payment made for July was not accepted / returned, It was supposedly returned over a month later. I made this payment on August 11th via western union speed pay as per thier website and my bank account was debited in the ...
I called emc to see if they had any special program options to help lower our monthly payments for a while because we lost a huge income and needed some time to pay off debt like a year or so and they refused to help us in anyway. I was so upset by their lack of customer service after i explained ...
My original loan was with Norwest, I was never late on a payment, NOT A SINGLE PROBLEM in over TWELVE YEARS! Then, EMC bought my loan from Wells Fargo, they told me that since Wells Fargo Bank had recently aquired Norwest, and EMC had purchased my mortgage from Norwest, that it would be "much ...