I'm attempting to remove from their support when I am transferring outofstate & they don't supply support for this region. I sent within the requset to remove on 10/28 & by today 11/08 I'm still linked. I chose to document a using the FCC at FCC. Gov After talking to an FCC consultant at ...
I have followed all proper protocol to disconnect from dsl extreme and they keep telling me i am disconnected but that is ONLY administratively Not disconnected from the Line which prevents me from establishing my new dsl option. They keep telling me within 1 hour the dsl line connection will not ...
I have tried to reach a person in the corporate office and when I call the Philippines those people cant speak clearly enough to understand them, they told me I would get a call from the corporate office in 2 days, they never called me on monday, they like to hide like rats behind the corporate ...
They have failed to honor their agreement for giving a Free month of service for a new subscription. There customer service is in the Philippines now. They LIE, Cheat and Steal! They steal your money. Avoid them at all costs. Worst Internet on Earth. ...
This is absolutely the worst company I have ever worked with, feels like a "shell" company that operates offshore and has no way of reaching anyone in the states. I selected them to save $10 per month on my internet but when I shut my phone line down I was told that my service would no ...
When I initially ordered DSL extreme they informed me I had no choice but to commit to a 1 year contract and I agreed. After the initial set up my dsl service would break down once or twice a week. I was constantly on the phone with tech support where they would blame everything but their service. ...