Drive Financial Services, Santander Consumer USA Inc
Failed to send out monthly bills and then charged a $10.95 fee for payment by phone
Santander Consumer USA, Inc. Has failed to send me monthly bills-TWICE! When I finally get the statement for the following month, I obviously have a late fee, plus the pending charges. When I have called to pay the bill that was never received, I'm told by their Customer Service Reps. That I must ...