I set up a payment with Dominion Power, I later canceled the payment with Checkfree (the service they use for payments). The payment was canceled through CheckFree (I have the proof from their site). Dominion still took out the payment amount after it was canceled. Then refused to credit it back ...
I had service connected at my home on 12/01, I was charged a $15.00 Connection charge on 12/18 my bill was $350.00. I figured it was my secority deposit plus my bill. When Jan. Bill came in it was a whopping $900.00 but I forgot about the bill due to other situations that had arise. I remembered ...
Similar to the other reports filed on this Utility, VA Dominion Power appears to have carte blanche to require deposits and bill it's customers with no regard for logic or energy history of a specific location. We moved from a large energy hungry turn of the century non-insulated virtually all ...
About a month ago, I called VA Power regarding a downed power line. It wasn't completely down, just sagging after the last hurricane, and power was still on. They eventually sent someone out who said that there are two options, I could bury the line or add a pole to the top of my house to raise the ...
For the past 3 years Dominion Virginia Power has been ripping customers off. My average monthly electric bill is never any less than $220.00. I live in a townhome with just myself and my ten year old daughter. We are hardly ever here within the past three years. Yet my bills have been as high as ...