I have been dealing with a problem with DirecTV for 1 1/2 years now. Most recently I filed a complaint through the Better Business Bureau and basically DirecTV has ignored their requests for resolution too. I am so frustrated with this company and I want everyone to know to avoid this company at ...
Here is the correspondence I've had with DirecTV over the past 2 days. Hello, DirecTV: I need some answers please. I am totally amazed and disgusted with your customer service. Please forward this e-mail to a supervisor if you will. Today I called DirecTV and spoke with Levi, one of your customer ...
I signed up for DirecTV in May '08, responding to an ad and a discount listed on my area AAA membership site for an additional $10 per month, plus upgrade to a 2nd receiver free. The billing has been incorrect since day one. I have called "Customer Disservice" 9 times. Each time they gave ...
When the installation of my DIRECTV system was made it was evidently not made correctly. The installer assurred me the system would work correctly. It didn't Evidently DIRECTV has no way to file a complaint. The only people I have been able to contact have been in their so called "Technical ...
After numerous and numerous times of satellite reciever problems for the past 18 months, all 100% directly related to DirecTV's own designed homegrown recievers, we called to DirecTV Customer Service to complain about the problems again. (Please keep in mind that we have been faithful, good ...
I recently called to cancel my service with Directv. I was told that a termination fee was to be paid immediately, along with any outstanding monies due. I was fine with that except I requested a copy of the document with my signature showing that a termination fee would be due if I terminated my ...